ALL ACCESS! For Individual Guards

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Staying Healthy on the Job

Course

Build energy, focus, and endurance on shift through movement, nutrition, sleep, and using patrols as exercise.

$5

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QUICK READ: Navigating Downtime

Course

Stay alert during downtime—build awareness, maintain presence, and use quiet moments to prepare and improve your skills

Free

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Alcohol-Related Incidents

Course

Manage alcohol-related incidents calmly—assess risk, communicate clearly, and ensure safe outcomes without escalation.

$5

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Bank Security Fundamentals

Course

Learn how posture, awareness, and professionalism help bank guards deter crime and maintain a calm, secure environment.

$5

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QUICK READ: Learning Your Site’s Stakeholders — The VIPs

Course

Learn how understanding your site’s key stakeholders and VIPs helps security guards communicate effectively, build trust, and support safer site operations.

Free

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Writing Clear & Professional Incident Reports

Course

Learn to write clear, accurate, and professional incident reports using the 5 W’s and 1 H. This quick course helps security guards stay factual, organized, and credible while avoiding common reporting mistakes.

$5

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CPTED Basics for Security Guards

Course

Enhance your security team's customer service skills to improve client satisfaction and trust. Master effective communication and conflict resolution techniques tailored for the security industry.

$5

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Navigating Toronto for Security Guards

Course

A fast, practical guide to Toronto’s history, diversity, and city flow, giving security guards the awareness and navigation skills needed to work confidently and respond effectively across the city.

$5

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De-escalation Basics for Guards

Course

Learn how to calm tense situations using steady communication, active listening, and simple choices. This quick win teaches guards how to lower emotion, stay professional, and safely guide interactions before they become incidents.

$5

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Observation & Patrol Awareness

Course

Sharpen your ability to notice hazards, suspicious activity, and changes in the environment. Learn how to patrol with purpose, read what’s normal, spot what’s not, and prevent incidents through strong observation and awareness.

$5

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VIP & Executive Protection Basics for Guards

Course

A quick intro to supporting VIPs—even if it’s not your core job. Learn how to stay discreet, anticipate risks, guide safe movement, and respond calmly to incidents, protestors, and disruptions.

$5

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Time Management for Security Guards

Course

Time Management for Security Guards is a quick, practical course that teaches guards how to stay organized under pressure, prioritize safety, manage interruptions, and use small moments effectively to reduce stress and improve shift performance.

$5

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Crowd Control Basics

Course

This Quick Win course covers the fundamentals of crowd control for security guards. Learn how positioning, communication, and awareness prevent tension, guide movement, and maintain control before small issues turn into incidents.

$5

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QUICK READ: The Promotion Mindset

Course

The Promotion Mindset explores how security guards earn advancement through consistency, trust, and professionalism. This quick read reframes daily habits, leadership behavior, and long-term thinking that quietly position guards for promotion.

Free

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Stress Management

Course

Stress Management for Security Guards is a Quick Win course that teaches simple, on-shift techniques to stay calm under pressure, manage stress before it stacks, improve decision-making, and maintain professionalism during demanding situations.

$5

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Hospital Security Basics

Course

Learn the fundamentals of hospital security, including access control, calm communication, and supporting medical staff. This course prepares guards to manage stress, prevent escalation, and protect patients, visitors, and staff professionally.

$5

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Radio Communication Essentials

Course

Radio Communication Essentials teaches security professionals how to communicate clearly, calmly, and professionally over the radio. Learn how proper tone, structure, and discipline improve safety, coordination, and incident response.

$5

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QUICK READ: The Guard Clients Ask For

Course

This Quick Read shows how small, consistent habits build trust, reduce stress on site, and turn everyday guards into the ones clients request by name.

Free

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Campus Security Essentials

Course

This Quick Win course introduces the core basics of campus security, focusing on presence, awareness, communication, and judgment needed to prevent issues and keep busy campus environments safe and orderly.

$5

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Protests & Demonstrations for Security Guards

Course

Protests and demonstrations test a guard’s judgment and composure. This Quick Win teaches how to stay neutral, observe crowd behaviour, communicate calmly, protect access points, and prevent escalation through professionalism—not force.

$5

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Responding to Active Fights

Course

Guards learn how to safely control active fights using assessment, distance, verbal commands, teamwork, and clear post-incident actions.

$5

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Professional Conduct & Respect

Course

Learn how tone, consistency, and cultural awareness help reduce risk, prevent escalation, and protect your credibility during everyday interactions on post.

$5

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Unconscious Bias & Decision-Making

Course

A practical Quick Win on unconscious bias and on-shift decision-making. Learn how small pauses improve consistency, credibility, and professionalism while reducing complaints and defensible mistakes.

$5

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Special Events for Security Guards

Course

Learn how to manage crowds, spot early warning signs, de-escalate conflict, and keep special events safe through calm presence and smart positioning.

$5

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QUICK READ: Shift Handover Done Right

Course

Poor shift handovers create risk and liability. Clear, professional handovers ensure continuity, protect the site, and safeguard guards and clients.

Free

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Emotional Control on Post: Keeping Situations in Perspective

Course

A calm response keeps minor property damage from becoming a major incident, protecting professionalism, credibility, and perspective on post.

$5

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Professional Note Taking

Course

Professional note-taking protects guards by capturing clear, factual details that support decisions, strengthen credibility, and stand up to review when questions arise.

$5

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Construction Site Security Basics

Course

Construction sites are high-risk, fast-changing environments. Learn how proactive patrols, access control, observation, and reporting prevent theft, injury, and liability.

$5

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Common Sense Prevails for Security Guards

Course

Learn how common sense keeps situations small, responses proportional, and professionalism intact—helping guards de-escalate calmly and protect themselves.

$5

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Security as a Brand Ambassador

Course

Learn how professional guards represent the client during protests by staying calm, enforcing boundaries, and protecting reputation under pressure.

$5

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Mixed-Use Properties: Conflicting Expectations

Course

Security in mixed-use properties means balancing residents, retail, and offices by applying the right standards in the right spaces.

$5

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Uniform, Posture & First Impressions

Course

Professional uniform and confident posture shape first impressions, deter issues, and establish control before a guard ever speaks.

Free

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Managing a Medical: A Guard's Role

Course

Manage medical incidents with confidence—control the scene, protect dignity, communicate clearly, and document professionally until help arrives.

$5

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Managing Weather: A Guard's Role

Course

A practical quick win on how guards manage snow, wind, rain and weather hazards through awareness, prevention, and calm decision-making.

Free

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Residential & Condo Security Basics

Course

Residential & condo security basics focused on access control, professionalism, discretion, and protecting people where they live.

$5

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Why Guards Get Fired

Course

Guards lose jobs through small habits—lateness, distraction, shortcuts—not big dramatic mistakes. Stay consistent.

$5

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Liaising with Police, Fire & EMS

Course

Learn how to hand off incidents to Police, Fire, and EMS with clarity, professionalism, and control—before, during, and after response.

Free

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Retail Security Basics

Course

Retail security demands patience, discretion, legal awareness, and disciplined observation to prevent theft without escalation.

$5

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The First 90 Days

Course

Master your first 90 days by building strong habits, protecting your reputation, and proving reliability on every shift.

$5

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Mental Health-Related Incidents

Course

Learn how to recognize mental health-related incidents, reduce stigma, respond calmly, and keep situations safe while staying within your role as a guard.

Free

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CCTV – A User Guide for Guards

Course

Use CCTV proactively—observe behaviour, act early, document facts, and follow policy always.

$5

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Threat Assessment Essentials

Course

Learn to recognize early threat indicators, document behaviors objectively, and report patterns before violence escalates.

$5

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Impacts of Global Conflicts in the Workplace

Course

Maintain safety during global tensions by staying neutral, focusing on behaviour, and preventing escalation on site.

$5

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Preparing for Court Essentials

Course

Court confidence starts with clear notes, calm testimony, and answering only what you truly observed under oath.

$5

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Fraud Awareness

Course

Fraud exploits urgency and trust. Slow down, verify independently, and follow process.

$5

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Navigating Phone Discipline on Duty

Course

Phone discipline on patrol: how distraction, cameras, and quiet shifts can cost guards their credibility—and their job.

$5

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Organized Retail Crime (ORC)Awareness

Course

Recognize coordinated theft early. Stay safe. Observe, report, and protect your team.

$5

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New to Canada? A Professional Foundation for Guards

Course

New to Canada? Learn how to succeed as a security guard through professionalism, calm control, and strong reporting.

$5

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Trauma-Informed Response to Serious Incidents

Course

Trauma-informed response: control the scene, protect dignity, and prevent further harm during serious incidents.

$5

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Leadership Essentials for Supervisors

Course

New supervisors earn respect through clarity, consistency, ownership, and calm leadership under pressure.

$5

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When Someone Refuses to Leave as Directed

Course

Handle refusal to leave with calm authority. Assess risk, communicate clearly, and use disengagement or escalation wisely.

$5

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Customer Service Excellence in Security

Course

Enhance your security team's customer service skills to improve client satisfaction and trust. Master effective communication and conflict resolution techniques tailored for the security industry.

$5