About the Course

Mental health-related incidents are common on post and can involve anyone—students, staff, visitors, or coworkers. This Quick Win helps security professionals recognize signs of mental health distress, understand the impact of stigma, and respond safely and professionally. Guards will learn how posture, tone, distance, and communication influence outcomes, and why calm, patience, and environmental control matter more than authority or force. The course reinforces role boundaries, emphasizing safety, dignity, and appropriate escalation rather than diagnosis or counseling. Through practical guidance and real-world context, this Quick Win equips guards to slow situations down, reduce risk, and involve the right support when needed—protecting individuals, the site, and the reputation of the security profession.

Course Curriculum

1 Chapter · 6 Lessons

  1. 1

    Mental Health Related Incidents

    1. (Included in full purchase)

      Mental Health-Related Incidents

    2. (Included in full purchase)

      A Short Story - The Calm

    3. (Included in full purchase)

      Scenario Reflection

    4. (Included in full purchase)

      Key Takeaways

    5. (Included in full purchase)

      Knowledge Check - Mental Health-Related Incidents

    6. (Included in full purchase)

      Thank you

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